Backup POLICY

Backup Policy - HostingMaster.in

At HostingMaster.in, we aim to provide basic data protection facilities for our clients. However, it is important to understand that backups are provided as a courtesy service and not a guaranteed feature. By using our services, you agree to the terms below regarding backup creation, storage, and restoration.

1. Backup Frequency

• HostingMaster.in maintains a single weekly backup, meaning only one backup is retained at any given time.
• Each new backup automatically overwrites the previous one.
• Backups are stored for a maximum of 7 days only from the date of creation.

2. Backup Restoration

• If you need to restore a backup, you must raise a support ticket through your Client Area.
• Restoration will be performed only from the available 7-day backup.
• We cannot restore or provide data that is older than the latest available backup.
• HostingMaster.in does not guarantee that every backup will be error-free or restorable.

3. Third-Party Backup Infrastructure

• Backups are managed using third-party systems/services integrated with our hosting platform.
• If any hardware failure, disk issue, or third-party outage occurs, HostingMaster.in will not be responsible for data loss or incomplete backups.
• In such situations, we will attempt to restore data from the most recent available backup, if possible.

4. Client Responsibility (Highly Recommended)

• We strongly recommend that all clients maintain their own local or cloud backups of websites, databases, and emails.
• Situations where maintaining your own backups is crucial:
• Before making major website or server updates.
• Before long periods of inactivity or maintenance.
• On a regular schedule, depending on how frequently your website content changes.
• Your business data is important, and while we will always assist to the best of our ability, the ultimate responsibility for maintaining a backup lies with the client.

5. Limitations & Liability Disclaimer

• HostingMaster.in shall not be held liable for:
• Any partial or total data loss.
• Missing or failed backups for specific days.
• Corrupted or damaged backup files.
• Any hardware, software, or third-party failure affecting backup creation or restoration.
• Any difference between live data and restored backup content.

By using HostingMaster.in services, you acknowledge and accept that our backup system is a best-effort service, and you are solely responsible for maintaining additional backups of your data.

6. Contact Information

• Email: support@hostingmaster.in

Legal Note: This Backup Policy forms part of HostingMaster.in's Terms of Service. By continuing to use our hosting services, you agree that HostingMaster.in shall not be held responsible for any loss, damage, or unavailability of backup data due to unforeseen technical or hardware issues.